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Melissa Brookover

Receptionist

I am excited to join the team at NWI Integrative Health and Wellness. I have 18 years of customer service experience. I am dedicated to delivering exceptional support by addressing customer inquiries, resolving issues efficiently, and ensuring a positive experience. Skilled in active listening, clear communication, and problem-solving to maintain high satisfaction levels. Proficient in handling high-volume interactions via phone, email, and chat while adhering to company policies and service standards.

I have been married 16 years with two boys. I have a grandson that we adore.
In my free time I love spending time with my family and friends. I love traveling, camping and going on some trail runs in my Jeep.

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